Privacy Policy — seven7bet

1.Introduction

seven7bet ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users of the seven7bet platform, including registered players, visitors, and prospective members (collectively, "you" or "Data Subject").

This Privacy Policy describes how seven7bet collects, uses, stores, shares, and protects your personal information in connection with your use of the seven7bet website, mobile interface, games, and all related services (the "Services"). It also explains the rights available to you under applicable Philippine data protection law.

This Privacy Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC"). It should be read together with the seven7bet Terms & Conditions.

2.Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, seven7bet acts as the Personal Information Controller in respect of the personal data collected through the seven7bet platform.

seven7bet is responsible for determining the purposes and means of processing your personal data. Where seven7bet engages third-party service providers to process data on its behalf, those providers act as Personal Information Processors and are bound by data processing agreements that require them to handle your data in accordance with this Privacy Policy and applicable Philippine law.

If you have any questions about how seven7bet handles your personal data, or wish to exercise any of your data subject rights, please contact our Data Protection Officer using the details provided in Section 14 of this Policy.

3.Data We Collect

seven7bet collects personal data from you in the following categories, depending on how you interact with the platform:

seven7bet does not intentionally collect sensitive personal information beyond what is strictly necessary for identity verification, regulatory compliance, and responsible gaming obligations. Where sensitive data is collected (such as government ID details), it is handled with the highest level of security and access controls.

4.How We Use Your Data

seven7bet uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your seven7bet account, including processing your registration, verifying your identity, and enabling you to access the Services.
• Service Delivery: To provide you with access to seven7bet games, betting markets, promotions, and all other features of the platform.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, bank transfer, and other accepted Philippine payment methods, and to maintain accurate transaction records.
• Regulatory Compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering laws (AMLA), Know Your Customer (KYC) obligations, and other applicable legal and regulatory requirements.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, underage gambling, and other prohibited conduct on the seven7bet platform.
• Responsible Gaming: To monitor gaming patterns, identify potential problem gambling behaviour, and administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the seven7bet platform, user experience, and game offerings.
• Legal Proceedings: To establish, exercise, or defend legal claims involving seven7bet.

5.Legal Basis for Processing

seven7bet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or the processing of sensitive personal information.
• Contractual Necessity: Where processing is necessary for the performance of the contract between you and seven7bet — specifically, the Terms & Conditions governing your use of the platform.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to seven7bet, including PAGCOR regulations, AMLA requirements, and NPC directives.
• Legitimate Interests: Where processing is necessary for the legitimate interests of seven7bet, such as fraud prevention, platform security, and responsible gaming monitoring, provided that such interests are not overridden by your rights and freedoms.

6.Data Sharing & Disclosure

seven7bet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government agencies, where required by law or regulatory obligation.
• Payment Processors: GCash (GXI), Maya (Voyager Innovations), and Philippine banking partners, for the purpose of processing deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with age and identity verification in compliance with PAGCOR requirements.
• Technology Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on seven7bet's behalf under binding data processing agreements.
• Game Providers: Licensed game software providers whose games are available on the seven7bet platform, to the extent necessary for game delivery and fairness auditing.
• Legal and Professional Advisors: Lawyers, auditors, and other professional advisors engaged by seven7bet, subject to professional confidentiality obligations.
• Law Enforcement: Philippine law enforcement agencies, where seven7bet is legally required or permitted to disclose personal data in connection with a criminal investigation or legal proceeding.

7.Cookies & Tracking Technologies

seven7bet uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyse platform usage. The following types of cookies may be used:

• Essential Cookies: Strictly necessary for the operation of the seven7bet platform, including session management, login authentication, and security features. These cookies cannot be disabled without affecting platform functionality.
• Functional Cookies: Used to remember your preferences, such as language settings, display options, and responsible gaming limits you have set on your account.
• Analytics Cookies: Used to collect anonymised data about how players use the seven7bet platform, helping us identify areas for improvement. No personally identifiable information is included in analytics data.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your gaming activity and preferences, where you have consented to receive marketing communications.

You may manage your cookie preferences through your browser settings. Please note that disabling essential cookies may prevent you from accessing certain features of the seven7bet platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

8.Data Retention

seven7bet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with seven7bet, plus a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and Philippine AMLA obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by Philippine anti-money laundering regulations.
• KYC Documents: Identity and address verification documents are retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Marketing preference records are retained until you withdraw your consent or request deletion, subject to any applicable legal retention requirements.

Upon expiry of the applicable retention period, seven7bet will securely delete or anonymise your personal data in accordance with its data disposal procedures.

9.Data Security

seven7bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption: All data transmitted between your device and the seven7bet platform is encrypted using 256-bit SSL/TLS technology. Sensitive data stored in our systems is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorised seven7bet personnel and service providers who have a legitimate business need. All access is logged and audited.
• Firewalls & Intrusion Detection: seven7bet's infrastructure is protected by enterprise-grade firewalls and real-time intrusion detection systems.
• Regular Security Audits: seven7bet conducts regular security assessments and penetration testing to identify and remediate potential vulnerabilities.
• Staff Training: All seven7bet personnel with access to personal data receive regular data privacy and security training.
• Incident Response: seven7bet maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, seven7bet will notify the National Privacy Commission and affected individuals in accordance with NPC Circular 16-03 and applicable DPA requirements.

While seven7bet takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your seven7bet login credentials and for notifying us immediately if you suspect any unauthorised access to your account.

10.Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by seven7bet:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right of Access: The right to request a copy of the personal data seven7bet holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of any inaccurate or incomplete personal data held by seven7bet.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to seven7bet's legal and regulatory retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact seven7bet's Data Protection Officer using the contact details in Section 14. seven7bet will respond to all valid data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

11.Children's Privacy

The seven7bet platform is strictly intended for adults aged 21 years and above, in accordance with Philippine law and PAGCOR regulations governing online gambling. seven7bet does not knowingly collect personal data from individuals under the age of 21.

If seven7bet becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the source payment method where possible.

If you are a parent or guardian and believe that your child has registered on the seven7bet platform, please contact us immediately using the details in Section 14 so that we can take appropriate action.

12.Third-Party Links

The seven7bet platform may contain references to third-party services, such as payment processors and game providers. This Privacy Policy applies solely to personal data collected and processed by seven7bet. seven7bet is not responsible for the privacy practices of any third-party services you may access in connection with your use of the platform.

We encourage you to review the privacy policies of any third-party services before providing them with your personal data.

13.Changes to This Privacy Policy

seven7bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, seven7bet will notify registered players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the seven7bet platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how seven7bet protects your personal data.

14.Contact & Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by seven7bet, please contact our Data Protection Officer:

If you are not satisfied with seven7bet's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC can be reached through its official government channels.